Return and Warrenty

Return 

Items sold by Robosen Robotics Inc. ("Robosen") in new condition can be returned within 14 days. We cannot accept return or replacement for items that have been opened, unless they arrived to you in damaged or defective condition.

Please email support@robosen.ca if you have received a defective or damaged item.  

 

Warrenty Claims

We offer a one-year warrenty on our products and will repair or replace items depending on the issue. We can only provide a replacement for the exact same model only, no upgrades will be offered.

To be eligible for services under this warranty, you must be the original purchaser of the item and you must purchase the item from an authorized retailer in North America.

WARRANTY IS NOT TRANSFERRABLE to any subsequent purchaser(s). 

Benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that you are entitled to under the applicable laws.